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Discussion topic: Preparation for engineer visit

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This message was authored by: GRIB

Preparation for engineer visit

Hi all

I signed up for Ultrafast Plus broadband and the Sky sales person said that the installation is split into 2 phases

1) Openreach engineer comes to the house and install a box to an external wall (nobody needs to be at home during this installation).  Order tracking does not show a date for when this will happen.

2) Sky engineer comes to the house for final installation and activation. Scheduled for Jan 23rd.

 

I tried to find information on how these installations (external and internal) are performed but no success. I am moving in to a rental house and I am concerned if any preparation/constructionwork needs to be done to get the fiber inside the house.

Anyone know how is the fiber run to the external box and then inside the house? Do they use existing ducts? Aerial? How will Openreach chooses location if they do not have access to inside the house?

What about connection between external box and internal hub? Will they use existing ducts? Do they need to drill holes through main walls?

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This message was authored by: cookiemonsteruk

Re: Preparation for engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@GRIB 

 

Enter your full postal address below and post the table and notes below it after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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This message was authored by: Chrisee

Re: Preparation for engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@GRIB you msy find this page useful https://www.openreach.com/help-and-support/full-fibre-broadband-installation-checklist 

 

If you rent you will need your landlords consent as a hole will almost certainly be drilled through the external wall. You msy want to remind tgem that at some point the copper phone line wont work when Openreach switch the old network off.and having full fibre will improve the properies appeal to future tenants.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: jamesn123

Re: Preparation for engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@GRIB 

An exisiting duct or overhead feed should be used to bring the cable to your property unless there is access issues.

However a hole will then need to be drilled into a wall to bring the cable through and then an ONT will be mounted to the wall using two screws. 

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Myself & Others offer our time to help others, please be respectful.
This message was authored by: TimmyBGood

Re: Preparation for engineer visit

Posted by a Superuser, not a Sky employee. Find out more

@GRIB wrote:

 

1) Openreach engineer comes to the house and install a box to an external wall (nobody needs to be at home during this installation).  


That might be technically accurate, but 

 

a) if they end up needing permission for additional work, such as digging, then the installation cannot proceed

 

and

 

b) without supervision the 'external box' (CSP) ends up being wherever Openreach sees fit to place it, rather than where it's acceptable for the occupants (and landlords)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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