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Discussion topic: Whitelisting my IP / on repeat

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This message was authored by: IP-question

Whitelisting my IP / on repeat

My fibre supplier (SKY) has been blacklisted for the ip address I have.
This has been repeating over the last year.
Can I get whitelisted?


Each time i try things i get told my IP is blacklisted. This makes my emails spam and my sites delist.

I have tried a new IP by resetting my router, but the problem persists for each IP. 
What can i do? 

 

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This message was authored by: Chrisee

Re: Whitelisting my IP / on repeat

Posted by a Superuser, not a Sky employee. Find out more

@IP-question Sky uses a pool of several milion IP4 addresses which are assigned to customers as you connect to Sky severs. Therefore while an occasional address can be blacklisted by providers for producing spam if this is happening regularly to you I would chheck the devices on your network as one could be compromised and being used to generate spam, 

 

A decent malware scanning app like Malware Bytes can usually fix this kind of issue. Powering down your hub for at least an hour should get you a fresh IP address.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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