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Discussion topic: Where to order Sky Max Pod

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This message was authored by: PhillGen

Where to order Sky Max Pod

I have just had a Sky Max WiFi Router installed, and was told at the time of order that I could request sky max pods. My WiFi signal is poor in parts of my house and I'd like to request some pods, but can't find where to place that request.

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This message was authored by: GD1

Re: Where to order Sky Max Pod

Posted by a Superuser, not a Sky employee. Find out more

@PhillGen  You need to call to order them, these are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🔶📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔶online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🔶 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔶Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: PhillGen

Re: Where to order Sky Max Pod

Hi, thanks for the prompt response. However, I have tried the help assistant without success; it just keeps going around in circles with no resolution, hence the reason I've had to resort to posting in this community. I don't have a sky mobile or landline and I can't find the number to call.

 

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