Discussion topic: Where’s my connection

This message was authored by: Laura392 · ‎29 Aug 2025

Dear Sky, I'm NOT happy as I ordered to be set up in my new home last week to start yesterday. I work from home, so this is impacting me. I need to have this service ASAP!

please please help!!

This message was authored by: TimmyBGood · ‎29 Aug 2025

@Laura392

No-one here can tell you that, and unfortunately posting at this time on a Friday means nothing is going to happen until Monday or Tuesday at the earliest. The broadband discussed in this forum is a domestic service and so while there's no bar on using it for WFH there's no additional support or improved timescale.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: caesarome · ‎29 Aug 2025

@Laura392 wrote:

Dear Sky, I'm NOT happy as I ordered to be set up in my new home last week to start yesterday.

In case you hasn't noticed @Laura392 we are customers here like you who help each other so what does it say here regarding your order:

https://www.sky.com/ordertracking

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Discussion topic: Where’s my connection

Where’s my connection

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