When will my internet be active

[JordanM90]

Hi 

I am currently having to pay two bills one for yourself for my tv but also paying virgin for my current package with them as I haven't had my internet installed by yourselfs yet, this is something that is causing me extra costs and also my tv is not running properly which I am hoping with be resolved with your internet being installed. Since signing up to yourself my installation has been cancelled twice as I said I am now paying two bills 

[Daniel0210]

@JordanM90 

You aren’t contacting Sky Customer Services here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

Have you contacted Sky to see if they have an update on your activation date?