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Discussion topic: When watching sport on Discovery I am repeatedly experiencing breaks in reception for short periods.

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This message was authored by: Jim1818

When watching sport on Discovery I am repeatedly experiencing breaks in reception for short periods.

Watching sport on Discovery I find after watching for a period with no problems that the coverage will start to be interrupted,initially this will be intermittent but gets increasingly frequent making it impossible to watch. I don't lose picture it simply freezes then continues,the picture does become increasingly blurred. This doesn't happen on any other channel and I have no other devices running. I changed to Sky recently because I regularly experienced this problem with BT. 

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This message was authored by: Highlinder

Re: When watching sport on Discovery I am repeatedly experiencing breaks in reception for short peri

Posted by a Superuser, not a Sky employee. Find out more

@Jim1818  What platform is this happening on? Sky Q, Sky Glass or Sky Stream?

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This message was authored by: Jim1818

Re: When watching sport on Discovery I am repeatedly experiencing breaks in reception for short peri

Sky stream. I have checked internet connection and speed and there is no issue. Sadly I am not savvy in these matters but cannot seem to find any contact for Sky to report the issue.

This message was authored by: Highlinder

Re: When watching sport on Discovery I am repeatedly experiencing breaks in reception for short peri

Posted by a Superuser, not a Sky employee. Find out more

@Jim1818  If you are trying to contact Sky you can dial 150 on your landline and listen through the voice prompts to talk to Sky.

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This message was authored by: Jim1818

Re: When watching sport on Discovery I am repeatedly experiencing breaks in reception for short peri

Thanks I will do that

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