When trying to connect my sky booster the power light and WiFi light go green but connection but is

[pdash69]

When trying to connect my sky booster the power light and WiFi light go green but will not connect

 I've got 

utrafast broadband and SR203 hub my booster is a SE210

anyone help please

[Greenfingers001]

Hi there, I will escalate this to our community chat for you. Please look out for an email or chat bubble. We look forward to speaking to you 🙂

[dmy24]

Hi @pdash69 we sent you a chat request but as it has not been accepted in over 48 hours we are now closing the invite. If you still require help please let us know 🙂

[theatreluvvie]

I have the same issue, stopped working a day or so ago but I managed to reconnect after unplugging the Ethernet cable.

Now Power and WiFi are green but nothing on Connection

I've moved it next to the Sky Router and reset it etc, but still no joy

Any thoughts about what I can do next?