28 Sep 2022 09:03 PM
It's rubbish that's what it is I don't know why I pay somuch for it
28 Sep 2022 09:05 PM
When I put Alexa on up stairs it tells me that the internet is un reachable
28 Sep 2022 09:13 PM
Posted by a Superuser, not a Sky employee. Find out more@Thiking+about+can It's noit your In ternet thats the problem it's the wifi signal, these are 2 diffeent things entriely.
Have tried following these steps? https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...
28 Sep 2022 09:19 PM
Broadband when I put Alexa on up stairs it tells me internet is un reachable. So that tells me that the is something wrong
29 Sep 2022 08:46 AM
Posted by a Superuser, not a Sky employee. Find out moreYes, it's telling you that Alexa cannot reach the internet over the local WiFi. If you subscribe to Broadband Boost then you can ask Sky to loan you wireless booster hardware.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion