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Discussion topic: When I put my Alexa on up. Stairs it say internet is unrechable

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This message was authored by Thiking+about+can This message was authored by: Thiking+about+can

When I put my Alexa on up. Stairs it say internet is unrechable

It's rubbish that's what it is I don't know why I pay somuch for it

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Thiking+about+can
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This message was authored by Thiking+about+can This message was authored by: Thiking+about+can

Re: When I put my Alexa on up. Stairs it say internet is unrechable

When I put Alexa on up stairs it tells me that the internet is un reachable 

This message was authored by GD1 This message was authored by: GD1

Re: When I put my Alexa on up. Stairs it say internet is unrechable

Posted by a Superuser, not a Sky employee. Find out more

@Thiking+about+can It's noit your In ternet thats the problem it's the wifi signal, these are 2 diffeent things entriely.

 

Have tried following these steps?  https://www.sky.com/help/home/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/arti...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Thiking+about+can
Topic Author
This message was authored by Thiking+about+can This message was authored by: Thiking+about+can

Re: When I put my Alexa on up. Stairs it say internet is unrechable

Broadband when I put Alexa on up stairs it tells me internet is un reachable. So that tells me that the is something wrong 

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: When I put my Alexa on up. Stairs it say internet is unrechable

Posted by a Superuser, not a Sky employee. Find out more

@Thiking+about+can 

Yes, it's telling you that Alexa cannot reach the internet over the local WiFi.  If you subscribe to Broadband Boost then you can ask Sky to loan you wireless booster hardware.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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