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Discussion topic: What’s app communication

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This message was authored by: Ben+Sim123

What’s app communication

I've received a sky message via what as per below, is this a scam or is sky now using what's app to communicate to customers?

 

 

Hi, it's Sky. Great news.

Your home is *now eligible for Full Fibre, the UK's most reliable broadband.* As a Sky VIP, you can *upgrade to Full Fibre 100 at no extra cost and with no change to your broadband contract.* We've provisionally booked an engineer for 17/10/2025 PM at your home (postcode ending 7SX). You can reschedule if you need to, we'll share details on how to do this soon.

If you have a care alarm, no mobile or poor mobile signal at your home, please DO NOT proceed as Full Fibre may not be suitable for you. Please note that prices may vary out of contract. By agreeing, you confirm you're the main account holder.

*To proceed, click "yes"* To opt out from this service click "no"

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This message was authored by: GD1

Re: What’s app communication

Posted by a Superuser, not a Sky employee. Find out more

@Ben+Sim123  Sky have been sendin g out messages by Whatsapp, however if you're not happy in responding give them a call on 150 from a Talk Landline or Sky Mobile

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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