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This discussion topic has been answered Discussion topic: What is the Sky Ireland Customer Support Number

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This message was authored by: Aoife17

What is the Sky Ireland Customer Support Number

I'm loking for the sky ireland support number, can't find it anywhere.


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This message was authored by: Daniel0210 Answer

Re: What is the Sky Ireland Customer Support Number

Posted by a Superuser, not a Sky employee. Find out more

@Bridgem 
The current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Daniel0210

Re: What is the Sky Ireland Customer Support Number

Posted by a Superuser, not a Sky employee. Find out more

@Aoife17 
To call Sky dial 150 (free) from either a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The forum filters don’t allow the posting of full phone numbers on here.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Bridgem

Re: What is the Sky Ireland Customer Support Number

Trying to speak to a Sky broadband agent.

This message was authored by: JimM1

Re: What is the Sky Ireland Customer Support Number

@Bridgem Follow the link above your posting and the part for the ROI customers!

This message was authored by: Daniel0210 Answer

Re: What is the Sky Ireland Customer Support Number

Posted by a Superuser, not a Sky employee. Find out more

@Bridgem 
The current methods for contacting Sky are below and depending on your reason for making contact some methods will be more appropriate than others……

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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This message was authored by: Brigid1

Re: What is the Sky Ireland Customer Support Number

WHERE THE HELL IS THE CUSTOMER SERVVICE HELP TLEPHONE NUMBER TO BE FOUND?

 

This message was authored by: Daniel0210

Re: What is the Sky Ireland Customer Support Number

Posted by a Superuser, not a Sky employee. Find out more

@Brigid1 

The post immediately above yours gives the current contact methods. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: JimM1

Re: What is the Sky Ireland Customer Support Number

@Brigid1 In the contact us on the ROI Website page!

 

Download Sky Broadband user manuals | Sky Help | Sky.com | Sky Help | Sky.com

No I still need help, i'd prefer to get in touch, check the box, then get in touch, finally call us and you get the number!

So write it down and have it for ever, that's one way!

This message was authored by: kikiallin

Re: What is the Sky Ireland Customer Support Number

It would be easier to get an audience with the pope himself than it is to find an actual person to speak to in sky

This message was authored by: Daniel0210

Re: What is the Sky Ireland Customer Support Number

Posted by a Superuser, not a Sky employee. Find out more

@kikiallin 

My post marked as the answer is still current. Remember that the opening hours for the ROI CS are not necessarily as long as for the UK. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: HanMags

Re: What is the Sky Ireland Customer Support Number

Did you ever find the phone number?! Desperately seeking it. 

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