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Discussion topic: What is Skys working contact telephone number?

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This message was authored by: DeanOA

What is Skys working contact telephone number?

Hello,

Can anyone provide me with a working UK telephone number with which to speak to a person. The ones on the website do not work. Thanks

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This message was authored by: cookiemonsteruk

Re: What is Skys working contact telephone number?

Posted by a Superuser, not a Sky employee. Find out more

@DeanOA 

 

Call 150 from your sky landline or

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

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This message was authored by: DeanOA

Re: What is Skys working contact telephone number?

The numbers do not  connect via that link.

This message was authored by: Daniel0210

Re: What is Skys working contact telephone number?

Posted by a Superuser, not a Sky employee. Find out more

@DeanOA 

All calls go to the next available agent wherever they may be based to not necessarily to a UK contact centre. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: DeanOA

Re: What is Skys working contact telephone number?

The number comes up 'Invalid' every time....so won't connect

This message was authored by: Daniel0210

Re: What is Skys working contact telephone number?

Posted by a Superuser, not a Sky employee. Find out more

@DeanOA 
To call Sky dial 150 (free) from your Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: MrRichAllen1976

Re: What is Skys working contact telephone number?

I know the number but can't post it.

 

I've rung it at least twice this week alone due to a forthcoming change in circumstances.

 

This message was authored by: JimM1

Re: What is Skys working contact telephone number?

@MrRichAllen1976 Take it that it is the same as the advised link?

This message was authored by: Daniel0210

Re: What is Skys working contact telephone number?

Posted by a Superuser, not a Sky employee. Find out more

@MrRichAllen1976 

The post immediately above yours shows the correct method for obtaining the number and also that the full numbers cannot be posted. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: MrRichAllen1976

Re: What is Skys working contact telephone number?

I know that.

 

As mentioned I spent most of last week on the phone to them due to my forthcoming change in circumstances.

 

And got nowhere because they don't even understand my accent.

 

 

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