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Discussion topic: What do I do with old router

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This message was authored by Aimeemom This message was authored by: Aimeemom

What do I do with old router

Sky have just sent me a new upgraded router which I've installed and is working. What do I do with the old one - I can't find anything in the emails sent to me - should I expect a prepaid label? Or should I just get rid? Thanks


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: What do I do with old router

Posted by a Superuser, not a Sky employee. Find out more

@Aimeemom 

I returned mine as it did say when ordering the replacement one that they wanted the old one back so as I didn't want it I sent it back to them using this link:


https://www.sky.com/help/articles/return-tv-broadband

 

If you do this then keep hold of the proof of posting receipt.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: What do I do with old router

Posted by a Superuser, not a Sky employee. Find out more

@Aimeemom 

I returned mine as it did say when ordering the replacement one that they wanted the old one back so as I didn't want it I sent it back to them using this link:


https://www.sky.com/help/articles/return-tv-broadband

 

If you do this then keep hold of the proof of posting receipt.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Aimeemom
Topic Author
This message was authored by Aimeemom This message was authored by: Aimeemom

Re: What do I do with old router

Thank you - sorted now!

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