10 Jan 2025 11:05 AM
Hi, I have discovered an issue yesterday while I was managing my own network. I am supposed to be on 70Mbs download but yesterday and today I have discovered that it has been somewhat restrictred to 35Mbs. I have reset the hub and my Deco Mesh network and this still hasn't resolved the issue.
I have done the Network test to the house through's sky's website and it says I am supposed to be getting the full download speed in my house as well but I am not. Is there something going on at the moment that could be restricting my network that I am not aware of?
10 Jan 2025 04:06 PM
Posted by a Superuser, not a Sky employee. Find out morePlease tell us which Sky hub you have and post a screenshot of a speedtest taken on an ethernet connected device on speedtest.net
10 Jan 2025 06:22 PM
Hi @jamesn123 I have the sky broadband hub because we dont have the max hub. I have ran a speed test and a health test on sky and here are my results.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion