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Discussion topic: Website
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This message was authored by: Colinpantry
Message posted on 03 Sep 2026 12:58 PM
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Website
For some reason I am unable to access certain apps on devices and pc due to no internet connection when the connection is working fine and every other app works perfectly (Instagram, Tumblr, Facebook, ea app, certain mobile games) everything on my sky app says it's working fine. Is there a reason this could be happening
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Sep 2026 01:02 PM
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Re: Website
Try lowering your broadband shield settings. You can do this via the MySky app or online here:
https://www.sky.com/myaccount/bb-and-talk/broadband-shield
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If you need help please provide as much information as you can
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