Weak wifi

[Fowzan]

Hello,

my wifi is really weak last 3 days not like before and I tried to do all the step to reset and nothing happened. Also tried to call with no help unfortunately 

[jamesn123]

Hi @Fowzan 

What exactly do you mean by weak? Is it slow or not reaching as far or dropping out?

[Fowzan]

Hello, It’s slow

[jamesn123]

@Fowzan 

Could you try running a speedtest from a device your seeing issues with and report back with the speed?

[Fowzan]

Hello,

the speedtest is:

download 14.6 Mbps and the upload 0.48 Mbps.

[jamesn123]

Hi @Fowzan 

When you run the line test on the My Sky app what speed does it say you should be getting? Does it find any issues?