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Discussion topic: Weak security message
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This message was authored by: Blossom75
Message posted on 21 Aug 2025 09:05 AM
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Weak security message
I can't get my ring doorbell to connect when I've checked wife cinnection it says weak security
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Aug 2025 09:11 AM
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Re: Weak security message
@Blossom75 temporarily move the doorbell closer to your Sky hub and go through the connection processs. By default Sky's wifi securityis acceptable for Ring devices so as long as you haven't made changes it should connect properly. Once connected move the doorbell outside hopefully it remains connected but you may need some form of wifi extender as the outside wall of many homes block the wifi signal.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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