0

Discussion topic: Weak WiFi

Reply
This message was authored by: Kira2

Weak WiFi

Can't connect devices such as play station consoles just says failed when we try or tablets really weak connection doesn't even reach upstairs 

Reply

All Replies

This message was authored by: caesarome

Re: Weak WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Kira2 

A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply