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Discussion topic: We find our broadband speed very slow

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This message was authored by: Maria86

Message posted on ‎06 Sep 2024 12:29 PM

We find our broadband speed very slow

Our broadband is very slow we have recently moved home and at our last property it was much better even tho this one is an upgrade I've run tests and everything seems to be ok so I don't understand it our fire stick freezes and when my wee boy games it also freezes 

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎06 Sep 2024 12:32 PM

Re: We find our broadband speed very slow

Posted by a Superuser, not a Sky employee. Find out more

@Maria86 

 

If you have the black router please post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

Also enter your full address below and post the table and notes after removing your address from the image

 

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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