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Discussion topic: We are having issues with internet connectivity

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This message was authored by: Temps1999

Message posted on ‎12 Jul 2024 11:55 AM

We are having issues with internet connectivity

We have no internet connectivity even though the router light is green and online when tested we are told there are no internet issues detected.

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎15 Jul 2024 05:33 PM

Re: We are having issues with internet connectivity

Posted by a Superuser, not a Sky employee. Find out more

Hi @Temps1999 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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