Want to replace SKY Router with ASUS RT-AX58U FTTP User

[Stevie1066]

Hi

I’ve been with Sky Broadband FTTP since returning to live in the UK last October. I’ve finally grown tired of the poor wi-fi which doesn’t even adequately serve our very compact 3 bed modern dwelling.

I want to use an ASUS RT AX58U which served us well in a larger Australian house. Over there I simply plugged into the equivalent of the OpenReach box and away it went. Here, not so straightforward.. Same thing if I try and.

Action taken:

1. I’ve studied other posts in this forum but haven’t managed any success yet. I’ve looked at other posters screenshots of the ASUS interface but what I see is slightly different. I did eventually find the Option 61 but that hasn’t helped either.
2. I’ve checked that the router firmware is up to date
3. I’ve tried plugging into the existing router, turning off the Sky router Wi-Fi and whilst I get a positive light on the ASUS router and can connect via it’s own Wi-Fi network it still isn’t connecting to the internet
4. I have replaced the SKY router entirely, connecting the ASUS directly to the OpenReach box (which is my preference) but still no connection

As you’ll all know SKY don’t provide any help if you don’t want their router. Can anyone help an extremely frustrated 66 year old?

Screen shots appear below. I have fibre to the premises, also a SKY Q box. I subscribe to Ultrafast FTTP (500Mbs) Broadband.

Daisy chained with SKY Router

Connected directly to OPENREACH box

[cookiemonsteruk]

@Stevie1066 

Untick aaid/duid and client identifier (option 61) field should appear blank then enter 

anything@skydsl|anything

In that field. Also there should be no authentication username and password

Then finally you may need to turn the ont and then asus off for 1/2 hour to clear the values

[Stevie1066]

Thanks @cookiemonsteruk 

I connected the ASUS directly to OpenReach box and  followed your instructions.  If I remove the username and password I am repeatedly asked to enter them again

If I leave username and password like this I can access the internet on iPhone and iPad as well as a LAN connected Tower PC. But not on our laptop, which insists we are offline. 

The access described above is despite this messsage still appearing on the ASUS interface

[TomThumb5ive · Accepted solution]

@Stevie1066  Your close 🙂

Wan tab > Account settings > Authentication = None > Apply > reboot

Also Sky doesn't like aggressive mode, so >Special requirements from isp > DHCP Query frequency = Normal > apply
it might take up to 10 mins to authenticate on sky's servers,

or as cookiemonsteruk mentioned 

power down ont & router for 1/2hr to clear previous login credentials from sky's end.

Goes without saying ont > Ethernet > to wan port on Asus > Asus in router mode

 IPv6 tab > basic config > connection type = native > DHCP-PD = enable > Apply 

(Also has a chance of authenticating over IPv6 if your lucky & your exchange is enabled / configured)

Tom..

[Stevie1066]

Resolved. 
many thanks to @cookiemonsteruk @and @TomThumb5ive for their help

Sky Q box LAN doesn't like my ASUS router but I can live with a Wi-Fi connection instead for now

[Novice321]

Hi, 

Novice here... 

Purchased a Asus TUF Gaming AX6000 router and want to replace current Sky fibre router. 

I have the asus router currently connected to the sky router and its all set up and accessible and I've looked around at other posts re config and I've for the 61 prefix etc so can muddle through that.... but wondered if folks could help with some of the novice questions please. 

- do I set the configurations whilst connected to the sky hub, then disconnect the sky router and replace with the Asus router. 

- or do need to restart the Asus router and connect direct and set up and configure... 

Thanks 

[TomThumb5ive]

@Novice321  You didn't mention if your service is fttc or fttp? as the setup process is different.

For fttp

Best practice would be to remove the sky router > ont Ethernet to wan input on Asus > factory re-set the Asus,

then set up from scratch via a web interface with the Asus in full router mode.

Fyi

If you have / need a digital sky voice line (voip) you will need to keep the sky router connected to the ont.

if you have sky Q, removing the sky router can upset any Q mini's if not hard wired.

Let the forum know how you get on.

Tom...

[Novice321]

Hi Tom, 

Thanks for the help, appreciated. 

I've got FTTP with Sky, should have said. 

I will give it a bash with a full restart. 

I seen mention of inputting against a route 61... pressume I need to do this? 

Cheers 

Kevin

[TomThumb5ive]

@Novice321  you got it

wan tab

option 61  >  anything@skydsl|anything

DHCP query frequency = normal mode

ipv6 tab

Connection type > native

DHCP-PD > Enable

FYI:

It might not be an instant connection, it could take 10 to 20 mins to clear down the previous authentication on sky's servers before the Asus will connect.

Tom...

[Novice321]

What a guy Tom.. cheers fella! 

Up and running 👏🏼

[WhackyZack]

Hi Everyone

Due to have a Sky engineer visit to install FTTC at a my new house in the morning . This property has never had any form of broadband before and as I'm living in a very rural area it seems that FTTC is all that's available for now.

So basically I'll be starting completely from scratch.

I purchased an ASUS RT-AX58U yesterday and have been reading through the thread here on how different people have set up their Asus routers on FTTP.

Be grateful to know how to set up my router on FTTC ? 

Thanks

[WhackyZack]

Sorry , also forgot to mention that I won't be using the Sky router at all. Will be connecting the ASUS RT-AX58U router directly to the ONT Openreach box

Thanks

[Chrisee]

@WhackyZack you will need a VDSL modem. Draytek make one but its pricy, cheapest solution is the buy a cheap TP-Link modem router as they can be configured in bridge mode. 

[WhackyZack]

Ok so I've got a small update ,

Turns out I'll be getting FTTP into my home tomorrow. 

My neighbour has FTTC so I presumed I'd be getting that too, but according to Sky I'll have FTTP Full Fibre going to the house. 

Any tips that haven't already been mentioned above for setting it up with on ASUS RT-AX58U router ?

As I mentioned before this a whole new install in this house as its never had any form of broadband before so I'm starting from scratch.

Thanks 

[WhackyZack]

Been told that its Ultrafast Max thats going to the house. Presume that's FTTP.

Apologies for all the confusion on my part