This discussion topic has been answered Discussion topic: Want to cancel Broadband
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Message posted on
03 Jan 2024
02:11 PM
- last edited:
04 Jan 2024
02:53 PM
by
Kelsingra
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I need the phone number to cancel my bb I'm out of contact and I've found virgin cheaper
Moderator note: Moved from nws article comments and changed title to reflect topic.
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Message posted on 04 Jan 2024 03:02 PM
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@Jess211
To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on 04 Jan 2024 02:59 PM
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Re: Want to cancel Broadband
Hi @Jess211
It is 150 from your Sky landline or go to https://www.sky.com/help/articles/cancel-sky-broadband and scroll to the bottom and click no i need more help
Myself & Others offer our time to help others, please be respectful.
Message posted on 04 Jan 2024 03:02 PM
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@Jess211
To cancel Sky Broadband and Sky Talk totally, or if you’re moving to a provider like Virgin Media or City Fibre etc who don’t use the Openreach set up, you'll have to contact Sky and give the required notice of 14 days. This link may help https://www.sky.com/help/articles/cancel-sky-broadband
You’ll need to return any loaned router to Sky, so it’s important you get proof of posting and keep it indefinitely. Return packaging will be sent out to you near the end of the notice period.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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