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Discussion topic: Waiting for engineer

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Andy210
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Waiting for engineer

‎31 Dec 2024 01:10 PM

The allocated time slot for the engineer 08.00 - 13.00 has passed with no contact from the engineer.

How do I check if the appointment is still going ahead?

 

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caesarome
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Superuser
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Re: Waiting for engineer

‎31 Dec 2024 01:20 PM

Posted by a Superuser, not a Sky employee. Find out more

Does anything appear here:

 

https://www.sky.com/ordertracking

 

What was the engineer visit for ?

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Andy210
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Re: Waiting for engineer

‎31 Dec 2024 01:25 PM

Hi , Yes , engineer visit in progress.

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caesarome
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Re: Waiting for engineer

‎31 Dec 2024 01:34 PM

Posted by a Superuser, not a Sky employee. Find out more
@caesarome wrote:

What was the engineer visit for ?

 

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Andy210
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Re: Waiting for engineer

‎31 Dec 2024 01:34 PM

Visit for poor broadband following Sky test

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caesarome
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Re: Waiting for engineer

‎31 Dec 2024 01:58 PM

Posted by a Superuser, not a Sky employee. Find out more

It might be that the engineer has been delayed on a previous job, so if they don't turn up you will have to take this up with Sky by speaking to them about this.

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