Waitihg for programmes to load

[Jen114]

Keep getting 'waiting for programme to load'virtually all night. Had a few of these before but tonight is horrendous.  Just can't watch anything despite sky checking the service and no apparent issues. Wish we'd never switched to sky stream. 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147