Discussion topic: WPS button won't depress

This message was authored by: Ian421 · ‎09 May 2026

The wifi equipment I have has a WPS button but cannot be depressed. I have new skyQ box I have installed and cannot connect to wifi as skyQ is awaiting WPS button to be pressed on router. Does anyone know how i can resolve this or get a new router ordered from sky

This message was authored by: caesarome · ‎09 May 2026

@Ian421

Does the Q box have to be setup via the WPS button as the other way is to have the box search for the wifi network and use the password to connect them up.

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This message was authored by: Ian421 · ‎10 May 2026

It can search for routers but if a sky router, it will only connect via WPS button. Was hoping someone knew a workaround or how to get a new router from sky.

This message was authored by: Me134 · ‎10 May 2026

@Ian421 wrote:
It can search for routers but if a sky router, it will only connect via WPS button. Was hoping someone knew a workaround or how to get a new router from sky.

If the WPS button isn't working just report it as such, the equipment is loaned so they shouldn't have an issue replacing it.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

Discussion topic: WPS button won't depress

WPS button won't depress

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