WPA 2

[nmbailey]

My Tapo C100 indoor camera isn't working with my new Full Fibre Sky Broadband (black router). Apparently it needs WPA2 rather than WPA3. Any idea how I change the settings?

[jamesn123]

Hi @nmbailey 

In the My Sky app under the router settings you can change the security mode

[JimM1]

@nmbailey The black Sky Broadband Hub does NOT support WPA3 in any format!

[TimmyBGood · Accepted solution]

@nmbailey 

A black Sky Broadband Hub doesn't do WPA3 because that encryption standard has a hardware component as well as software implementation.  It may be that your camera is being confused by seeing the same SSID on both 2.4Ghz and 5Ghz bands.

As posted by @jamesn123

Note that this process does not apply to the new (white) Max Hub

So to split the two channels you need to go to your router config page which can be found by typing 192.168.0.1 into your web browser.

To access the page, you'll need;

username: admin

password: sky OR your WiFi password

- Select wireless from the navigation bar and scroll down a little and untick the 'Synchronise 2.4GHz and 5GHz settings'

- Scroll to the bottom of the page and hit apply.

- Once the page reloads you need to go to the 5GHz wireless settings page on the sub navigation bar below where you click wireless before

- In the 5GHz section you want to go to the box called 'Name (SSID)' and add something like 5g to the end of the current name

- Scroll down and hit apply

- Then on any wireless device you should now see two networks. One network will be the same name as usual and will be 2.4GHz band and the other will be the usual name with 5G on the end (Or whatever you typed). Connect any 5GHz capable device to the 5GHz network and see if it works correctly. The WiFi password should be the same if you havent changed it.

[nmbailey]

Brilliant sir. And not only did that fix my Tapo camera but my ancient HP printer is now back on my network, too!