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Discussion topic: WIFi not working
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This message was authored by: Elea1
Message posted on 18 Jun 2025 12:31 AM
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WIFi not working
As per other posts, my WIFi is down but my app is saying everything is all good. Assuming there is a bigger problem with sky and it's not just me. Hub is currently showing green orange green lights
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Jun 2025 05:28 AM
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Re: WIFi not working
At that time of night it could be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep.
The below link explains the lights on the various hubs https://www.sky.com/help/articles/hub-lights-explained-start
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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