22 May 2024 07:44 AM
In the last year we have had issues with our SKY dropping out, I have had a Router change, socket change, 1 BT engineer fixing the line into the house and up to the socket, another BT engineer to fix the issue at the junction box but again my router and wifi drops out on a regular basis. Anyone else had the same issue. Im not on fibre as we cannot get that to our property
22 May 2024 09:32 AM
Posted by a Superuser, not a Sky employee. Find out more@Deanarmy78 if you post your Sky hub's connection stats forum members should be able to see what is wrong. See Find your Sky Broadband router statistics
However while the vast msjority of broadband lines are fine some probably including yours are prone to intermittent noise which knocks out the connection. The previous work is quite common where bits are replaced until the issue goes away as often with intermittent issues the line acts normally until the noise event happens so there is no way of knowing the cause. .
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