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Discussion topic: WIFI/internet connection

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This message was authored by: Meg241

WIFI/internet connection

Hello my wifi has been down since last night, the connection is awful slow, my tv runs off the wifi and i am unable to use any tv due to no internet connection. i've restarted it, turned the box off by the mains and turned back on, it says connected on my phone but nothing will load. it says on the wifi box that there is no internet, the light is orange. 

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This message was authored by: jamesn123

Re: WIFI/internet connection

Posted by a Superuser, not a Sky employee. Find out more

Hi @Meg241 

Have you ran the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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