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Discussion topic: WIFI NOT WORKING

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This message was authored by S2AerospaceLtd This message was authored by: S2AerospaceLtd

WIFI NOT WORKING

Hi, we have our broadband hub with yourselves but over the past few weeks it only intermittantly works and over the last week it has been terrible, as we are a business it is essential that we have an up and running broadband for our emails etc and therefore please can someone look into this for us. I have done the tests on your website (when I can get in) and it says eveything is ok but it clearly isn't as it is down more than it is working.  If someone could come back to me please ASAP as we are now hgetting desperate.

 

Thank you

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: WIFI NOT WORKING

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: WIFI NOT WORKING

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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