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Discussion topic: WIFI NOT CONNECTING IN OTHER ROOM IN HOUSE

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This message was authored by: SharmaHarrison

WIFI NOT CONNECTING IN OTHER ROOM IN HOUSE

Want to connect TV Fire Stick ..but WiFi not strong enough
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This message was authored by: Me134

Re: WIFI NOT CONNECTING IN OTHER ROOM IN HOUSE

Posted by a Superuser, not a Sky employee. Find out more

@SharmaHarrison wrote:
Want to connect TV Fire Stick ..but WiFi not strong enough

With a Firestick the first thing to do is to put an HDMI extender cable between the TV and the Firestick. Try and get it well away from the TV so that the signal doesn't have to pass through the TV screen (this also helps with heat BTW).

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

https://www.sky.com/servicechecker
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

https://www.sky.com/broadband/wifi-max

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

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