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Discussion topic: WIFI DROPPING OUT AND IN - DESPITE RESETTING THE ROUTER NUMBER OF TIMES

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S14NGR
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WIFI DROPPING OUT AND IN - DESPITE RESETTING THE ROUTER NUMBER OF TIMES

‎28 Sep 2023 12:34 PM

We have had ongoing issues with the internet dropping in and out, and we have tried poering down the router multiple times. help???

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Highlinder
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Re: WIFI DROPPING OUT AND IN - DESPITE RESETTING THE ROUTER NUMBER OF TIMES

‎28 Sep 2023 12:35 PM

Posted by a Superuser, not a Sky employee. Find out more

@S14NGR Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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