WIFI / BROADBAND

[IAN244]

OUR WIFI / BORAD BAND SPEED SEEMS MUCH LOWER THAN USUAL.

WE WERE UNABLE TO HAVE TEAMS MEETINGS THIS WEEKAS SIGNAL SO BAD

THE DOWNLIOAD SPEED HERE AT THE MOMENT IS 54.5MBPS, UPLOAD SPEED IS 18.2. THIS IS MUCH LOWER THAN IT SHOWS ON HERE WHEN WE TEST IT ON THE WEBSITE HERE.

PLEASE ASSISIT ASAP AS NOT GOOD FOT FOR PURPOSE AT THE MOMENT AND IF IT DOES NOT IMPROVE SHORTLY WE NEED TO LOOK TO ANOTHER PROVIDER

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.