Discussion topic: WI-FI Connectivity

This message was authored by RyanG81 This message was authored by: RyanG81

WI-FI Connectivity

Since having Sky Broadband installed on 13th May our WIFI signal has deteriorated compared to our previous provider. With devious struggling to connect via WiFi.


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This message was authored by Chrisee This message was authored by: Chrisee

Re: WI-FI Connectivity

Posted by a Superuser, not a Sky employee. Find out more

@RyanG81 wifi coverage does vary as it depends onnthe location of the Sky hub, the layout and type of construction of your home and the level of interference. Sky do not provide extenders unless customers have bought either the Broadband Boost or Wifi Max bundles or have Sky Q boxes which dont connect. Sky hubs have pretty similar performance to other ISPs routers. 

Check that your hub is in the best position it can be which is on a shelf or a surface well above onstructions like radiators. If you are still stuck call Sky but be warned they will try and sell you an add-on or  consider buying third party wifi kit.

65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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