This discussion topic has been answered Discussion topic: Virgin switch to SKY - do I need an engineer visit?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 22 Jul 2025 02:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
I already have Virgin and am going through the haggle dance.
However even with the silly landline charge SKY have some good deals on at the moment £29 (£37 in reality +£8 for landline) for full fibre 900
But do I need a SKY engineers visit, I have already had Virgin drilling holes and installing boxes, am I looking at more drilling and more boxes ?
Best Answers
Message posted on 22 Jul 2025 02:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@cilitbangnthedirt If you are getting fibre through Sky then you will need more drilling to happen as they need to connect you to the Openreach network, so an engineer will be needed.
If you have found this solution helpful please tick this as the answer.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 22 Jul 2025 02:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
@cilitbangnthedirt If you are getting fibre through Sky then you will need more drilling to happen as they need to connect you to the Openreach network, so an engineer will be needed.
If you have found this solution helpful please tick this as the answer.
Message posted on 22 Jul 2025 02:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Virgin switch to SKY - do I need an engineer visit?
As @Highlinder indicates, Virgin infrastructure only carries Virgin broadband. Sky uses the national Openreach network (plus CityFibre in some locations)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 17 Aug 2025 08:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Virgin switch to SKY - do I need an engineer visit?
If you ever switch back to Virgin don't assume their cable is still live. It wasn't when I did and sky used VM date to cut me off.
If someone is switching from VM to Sky and already has an Openreach box can they assume (or check) that the box is live without an engineer visit?
Amazon Firestick
Previously VM
back to VM
Message posted on 17 Aug 2025 08:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Virgin switch to SKY - do I need an engineer visit?
@Bill051 wrote:
If someone is switching from VM to Sky and already has an Openreach box can they assume (or check) that the box is live without an engineer visit?
Openreach and any Openreach client ISP will assume it is (unfortunately even if, for example, the ONT is actually missing)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page