0

Discussion topic: Very slow wifi

Reply
This message was authored by riverside123 This message was authored by: riverside123

Very slow wifi

riverside123_0-1721836458747.png

 

Reply

All Replies

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Very slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@riverside123 

 

Your Hub stats show that's an ADSL service, which is now the oldest and slowest broadband technology still running and only in use at a very small percentage of properties.  At 20Mbs inbound and 0.8Mbs outbound at the Hub it's actually 'better than average', but only by the standards of about a decade ago.

 

If possible I'd suggest looking at moving to one of the current broadband platforms (FTTC or FTTP)

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Very slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@riverside123 

 

I'd also note that while the external connection has dropped recently, the Hub itself hasn't been rebooted for a very long time, so that might be worth a try.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion