0

Discussion topic: Very slow WiFi

Reply
This message was authored by AB-sky-id This message was authored by: AB-sky-id

Very slow WiFi

My WiFi has become very slow over the last couple of days. Using a laptop and ether etc cable every works ok. I have run the diagnostics in the app and everything is apparently working OK- it's not though!
Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Very slow WiFi

Posted by a Superuser, not a Sky employee. Find out more

@AB-sky-id  do you have a black or white router?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
AB-sky-id
Topic Author
This message was authored by AB-sky-id This message was authored by: AB-sky-id

Re: Very slow WiFi

Black for the main box and then a white as a booster. The WiFi is slow near both of them

This message was authored by Highlinder This message was authored by: Highlinder

Re: Very slow WiFi

Posted by a Superuser, not a Sky employee. Find out more

@AB-sky-id Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
AB-sky-id
Topic Author
This message was authored by AB-sky-id This message was authored by: AB-sky-id

Re: Very slow WiFi

Screenshot_20240730_200449_Samsung Internet.jpg

This message was authored by Highlinder This message was authored by: Highlinder

Re: Very slow WiFi

Posted by a Superuser, not a Sky employee. Find out more

@AB-sky-id  What speed would you normally get when it working well as seeing narly 49 mb/s down / 6.2 mb/s up and can see a few colliosion packets on whatever is connected via LAN  is having a few issues.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
AB-sky-id
Topic Author
This message was authored by AB-sky-id This message was authored by: AB-sky-id

Re: Very slow WiFi

That's a good question that I don't know the answer too. On my laptop on an ethernet cable everything is working OK it's just the WiFi that is loading  pages much slower than normal. It seems more an issue with the WiFi signal than the Internet line coming in

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion