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Discussion topic: Very poor broadband performance last few weeks

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Message posted on ‎15 Aug 2024 03:36 PM

Very poor broadband performance last few weeks

After very consistent broadband performance for many years suddenly since a few weeks ago service is dropping completely regularly and inbetween times fluctuating up & down so I'm left hanging in Teams & Zoom calls. Often needing to drop out and rejoin. I rely on this service for work and this isn't ideal at all. Please can someone help to resolve.

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This message was authored by: cookiemonsteruk

Message posted on ‎15 Aug 2024 03:39 PM

Re: Very poor broadband performance last few weeks

Posted by a Superuser, not a Sky employee. Find out more

@Jupiter1 

 

Could you post your routes stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Message posted on ‎15 Aug 2024 03:53 PM

Re: Very poor broadband performance last few weeks

Thanks @cookiemonsteruk 👍

 

Jupiter1_0-1723733602293.png

 

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