Hi, I have the Sky Full Fibra 500, but one week after installation my speeds in the bedrooms in the first floor are 3.81 Mb/s download and the 7.77 Mb/s upload.
The Sky website internet check says that my WiFi is fine, but the speeds are far too low (and they are not stable neither).
Posted by a Superuser, not a Sky employee. Find out more
@Alessandra5 Do you have the broadband Max subscription that gives you extra control over who can be on the internet and what times it can be switched off. As if you have this then you can get a booster pod sent out at no extra cost to help with the Wi-Fi in the property.
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Posted by a Superuser, not a Sky employee. Find out more
@Alessandra5 If you are not sure if you have the Max subscription then give Sky a call and enquire about getting a Sky booster pod they will be able to tell you if there is going to be a cost attached to this.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
