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Discussion topic: Very intermittent connection

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This message was authored by Obkl This message was authored by: Obkl

Very intermittent connection

Since yesterday evening I've been getting intermittent Internet. Where the Internet light turns to Amber amd all devices lose connection, connection is this regained in a few minutes but soon lost again 

This is making working from home impossible or any streaming

The online help tools are gaslighting me and telling me everything is fine when clearing its not.

What is wrong?

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This message was authored by Addie15 This message was authored by: Addie15

Re: Very intermittent connection

Posted by a Sky employee

Hi there, @Obkl. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Very intermittent connection

Posted by a Sky employee

We are still looking to help you @Obkl . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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