VPN NOT CONNECTING to WiFi

[Childishgimbino]

I work from home and I've got an issue with my WiFi - my work requires an IPv4 physical adapter address 

I can't connect to the WiFi without resetting the router and the booster every time and it's increasingly annoying. 

How can I get this fixed with sky so I can connect to the WiFi? I've tried with work and they have told me that sky need to fix this issue 

[JimM1]

@Childishgimbino What sky hub do you have white or black!

[Childishgimbino]

It's black

[JimM1]

@Childishgimbino See the link to the hubs below, and if you have the Sky Broadband Hub, operates by standard on iPv4 with iPv6 also included, 

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub