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Discussion topic: VPN Cisco AnyConnect Disconnecting

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This message was authored by Somersetlu This message was authored by: Somersetlu

VPN Cisco AnyConnect Disconnecting

Hi There, 

 

I am using Cisco AnyConnect for my work VPN. It seems to constantly be disconnecting with my Sky Broadband, this has only started happening since upgrading to Sky Broadband Ultrafast1.

 

Any suggestings on how to resolve this?

 

Many thanks

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This message was authored by Highlinder This message was authored by: Highlinder

Re: VPN Cisco AnyConnect Disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Somersetlu  Did you also have to change router?

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Somersetlu
Topic Author
This message was authored by Somersetlu This message was authored by: Somersetlu

Re: VPN Cisco AnyConnect Disconnecting

@Highlinder My router was changed to the black sky broadband hub 

This message was authored by Highlinder This message was authored by: Highlinder

Re: VPN Cisco AnyConnect Disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Somersetlu  Which one did you have before?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Somersetlu
Topic Author
This message was authored by Somersetlu This message was authored by: Somersetlu

Re: VPN Cisco AnyConnect Disconnecting

@Highlinder i previously had the Sky hub

pictures of both below

 

IMG_0350.jpegIMG_0349.jpeg

This message was authored by Highlinder This message was authored by: Highlinder

Re: VPN Cisco AnyConnect Disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Somersetlu  Have you tried to Enable UPnP to see if this helps with the VPN. This can be done loggining into the router. You will need to check the tab that it is on.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Somersetlu
Topic Author
This message was authored by Somersetlu This message was authored by: Somersetlu

Re: VPN Cisco AnyConnect Disconnecting

@Highlinder just checked the router settings and UPnP was already enabled

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