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Discussion topic: Using phone internet again as my WiFi & internet not working

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This message was authored by: Loops198340

Using phone internet again as my WiFi & internet not working

Why every night does my internet go down. What am I actually paying for? My data on my phone is constantly running out as home broadband is poor yet supposed the best available 

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This message was authored by: caesarome

Re: Using phone internet again as my WiFi & internet not working

Posted by a Superuser, not a Sky employee. Find out more

@Loops198340 wrote:

Why every night does my internet go down.


It could be that maintenance is taking place, if it is also down during the day then try this then the first thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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