Using Zoom/skype

[Ernesto]

Hi

I'm having trouble using Zoom and Skype It starts fine then freezes and tells me 'bandwidth is low'..  I used to be able to run these without any problems.  I use these sites severval times a week and it is very annoying.  I've done the Sky remote checks, all is good with my system.  Any ideas?

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jamesn123]

Hi @Ernesto 

How is your device connected to the hub? WiFi or ethernet?

WHich Sky hub do you have?

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks