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Discussion topic: Using SkyQ. Full fibre installed. Does this mean I don't need a satellite dish?

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This message was authored by: Whitf5462

Using SkyQ. Full fibre installed. Does this mean I don't need a satellite dish?

I recently had full fibre installed to the Sky hub router in my house. I currently have a Sky Q box and receive TV via the satellite dish. 
I was told by the Sky sales rep that once fibre was installed I will no longer need the satellite dish. 

 

Is this true? If so, how do I go about changing from Satellite to WiFi?

Or was I sold a dud?

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This message was authored by: GD1

Re: Using SkyQ. Full fibre installed. Does this mean I don't need a satellite dish?

Posted by a Superuser, not a Sky employee. Find out more

@Whitf5462  Either the sales rep is wrong or they were trying to mention Sky stream which works over broadband only.

 

If you currently have Sky Q you still need a satellite dish

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: 2muchTV

Re: Using SkyQ. Full fibre installed. Does this mean I don't need a satellite dish?


@Whitf5462 wrote:

I recently had full fibre installed to the Sky hub router in my house. I currently have a Sky Q box and receive TV via the satellite dish. 
I was told by the Sky sales rep that once fibre was installed I will no longer need the satellite dish. 

Yes and No... the satellite dish works and if you want to continue using it, no problem. However, with a fast broadband connection- streaming seems to be the future, whether that be via Stream,  Glass or many of the streaming apps that are out there.

My home is a streaming household, however, I still use the satellite dish for Freesat on my TV and a Freesat recording box.

I am now using Now TV for my streaming, as opposed to Stream.... Sky still gets my money, but less of it and I am getting more Sky programming than I previously had.

 

Is this true? If so, how do I go about changing from Satellite to WiFi?

You can negotiate the price for Stream and or Glass but it will mean you giving up on Q as you cannot have both.

Or was I sold a dud?

You were not sold a dud...  😁


 

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This message was authored by: TimmyBGood

Re: Using SkyQ. Full fibre installed. Does this mean I don't need a satellite dish?

Posted by a Superuser, not a Sky employee. Find out more

@Whitf5462 wrote:


I was told by the Sky sales rep that once fibre was installed I will no longer need the satellite dish. 

Is this true?

 

Technically correct through using a different platform, but not for Sky Q.

 

If so, how do I go about changing from Satellite to WiFi?

By switching from Sky Q to Sky Stream (or Sky Glass if you want to overpay for a new television set ; )


 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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