Discussion topic: Useless service checker
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Message posted on 23 Oct 2024 09:47 PM
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Useless service checker
Anyone else have issues where the service checker says it's all ok, but every device that usually connects to the WiFi, can't connect, or a device does connect but has no network.
Sky automated service is absolutely useless here, I just want to raise a support ticket to get this fixed and it keeps sending me to support pages. Pain. Any help?
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All Replies
Message posted on 23 Oct 2024 09:56 PM
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Re: Useless service checker
Yes having the same issue where are you based
Message posted on 24 Oct 2024 10:00 AM
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Re: Useless service checker
@AdamC3 Normally when you run the service checker if your connection has not been down for an hour it does show as all okay. This is down to the radius server reporting that it can see that it had a connection and all was okay. Have you tried to run it again to see if it tells you anything different?
If you have found this solution helpful please tick this as the answer.
Message posted on 26 Apr 2025 02:00 PM
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Re: Useless service checker
I have the same issue in the the Thetford region. My hub will show green for power and wifi and the internet light will be out, but the service checker will show everything is good.
This has only started happening in the last 3-6 months. Before then, if the internet light was out, running the check would find a fault but then I'd get service back almost immediately after that
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