@Ladyfoz sounds like you need a booster or similaryou could pay for Sky's WiFi Max bundle which can give up to 3 extenders https://www.sky.com/help/articles/sky-wifi-max
Alterntively you can buy your own kit if you prefer.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
