01 May 2022 09:17 AM
I've had an ether net cable delivered but no new router. Is this correct please? Normally with an upgrade there is a new router too.
Thank you
01 May 2022 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more
Yes. I reckon any firmware updates are router side any way so they have to be
01 May 2022 09:22 AM
Posted by a Superuser, not a Sky employee. Find out more@DY1 What did you upgrade from and to? Also which router do you have at this time from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
01 May 2022 10:11 AM
Hi,
thank you for responding.
i currently have super fast and am upgrading to ultrafast plus.
I currently have the sky broadband hub.
DY1
01 May 2022 10:15 AM
Posted by a Superuser, not a Sky employee. Find out more
The sr203 is suitable for both fttc and fttp . The difference is you use the ethernet to plug into the ont instead of the dsl into your mastersocket
01 May 2022 10:33 AM
Thank you for your reply.
that's a lot of acronyms that I don't understand but I think I read your answer as I have all the equipment I need with the ether cable?
01 May 2022 10:38 AM
Posted by a Superuser, not a Sky employee. Find out more
With ultrafast you get an fibre optic modem (ont) below
You then attach the ethernet cable you received from the ont port to lan port 4 marked wan. This setup bypasses the inbuilt dsl modem . So effectively the hub (modem router) becomes a router only
01 May 2022 10:45 AM
Posted by a Superuser, not a Sky employee. Find out more@cookiemonsterukNot on ultrafast, I take it the firmware is the same on superfast to ultrafast on the Sky broadband hub?
01 May 2022 10:49 AM
Posted by a Superuser, not a Sky employee. Find out more
Yes. I reckon any firmware updates are router side any way so they have to be
01 May 2022 10:51 AM
Will open reach bring this with them? I don't have the fibre optic modem in your picture
01 May 2022 10:54 AM
Posted by a Superuser, not a Sky employee. Find out more
@DY1 wrote:
Will open reach bring this with them? I don't have the fibre optic modem in your picture
Yep. That will be installed on or before activation day
01 May 2022 10:55 AM
01 May 2022 10:59 AM
Posted by a Superuser, not a Sky employee. Find out more@cookiemonsterukNice to know that all I would need in my case if I upgrade to ultrafast would the install of an ONT, as the cable pull has already been done up to the edge of my property.
01 May 2022 11:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@Highlinder wrote:
@cookiemonsterukNice to know that all I would need in my case if I upgrade to ultrafast would the install of an ONT, as the cable pull has already been done up to the edge of my property.
Good to know. They've done the mdu drop boxes where i iive and granted way leave for digging up the carpark yet no sign of OR yet to drop down from the telegraph poles and duct it in
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