22 May 2023 11:32 AM
Morning everyone, I know this has probably been asked before. In the process of upgrading from broadband to fibre and have a open reach tec booked in for a few weeks time. I've been with sky for tv, phone and Internet for years. Now my issue is keeping my landline number. Should it just transfer over or do I need to do something to do it? Any help is appreciated. Thanks in advance.
22 May 2023 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more@Robbiesix If you are upgrading and staying with Sky then everything that is in place for your phone number will stay the same.
22 May 2023 11:46 AM
Hi @Highlinder thanks for your reply. Even thou on my order details is say No Number? Does that mean they don't need to allocate a new one? Thanks you
22 May 2023 12:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Robbiesix If you are unsure on what is going on you can give Sky a call to confirm that everything is going to plan and your phone number is safe. Just dial 150 on your landline and listen through the voice prompts.
22 May 2023 12:17 PM
Thank you @Highlinder
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