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Discussion topic: Upgrading to fibre, keeping landling number

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This message was authored by Robbiesix This message was authored by: Robbiesix

Upgrading to fibre, keeping landling number

Morning everyone, I know this has probably been asked before. In the process of upgrading from broadband to fibre and have a open reach tec booked in for a few weeks time. I've been with sky for tv, phone and Internet for years. Now my issue is keeping my landline number. Should it just transfer over or do I need to do something to do it? Any help is appreciated. Thanks in advance. 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Upgrading to fibre, keeping landling number

Posted by a Superuser, not a Sky employee. Find out more

@Robbiesix  If you are upgrading and staying with Sky then everything that is in place for your phone number will stay the same.

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Robbiesix
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This message was authored by Robbiesix This message was authored by: Robbiesix

Re: Upgrading to fibre, keeping landling number

Hi @Highlinder thanks for your reply. Even thou on my order details is say No Number? Does that mean they don't need to allocate a new one? Thanks you 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Upgrading to fibre, keeping landling number

Posted by a Superuser, not a Sky employee. Find out more

@Robbiesix  If you are unsure on what is going on you can give Sky a call to confirm that everything is going to plan and your phone number is safe. Just dial 150 on your landline and listen through the voice prompts.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Robbiesix
Topic Author
This message was authored by Robbiesix This message was authored by: Robbiesix

Re: Upgrading to fibre, keeping landling number

Thank you @Highlinder 

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