Upgrading from essential to superfast

[cookiemonsteruk]

@Tilly92x 

You are so lucky with the table. I would doubt anyone here has seen a line as good as that. You'd almost think it was newly laid

79-80Mbps on both a clear and impacted line and handback threshold (the figure isps use to calculate guaranteed speeds.) of 74Mbps. 

[Tilly92x]

I'll keep my fingers crossed.. anything is better than the terrible speeds we've been plodding along with 🙈

[cookiemonsteruk]

@Tilly92x 

I just noticed the adsl speeds. They are below what ofcom universal service obligation of 10Mbps. When were you made aware of superfast ?

[Tilly92x]

I only knew from calling and complaining about how much we were paying and the speed and them saying we were out of contract and this was the best deal. When we first started using them (7 years ago) we were told the Internet service in the area was generally poor so have just put up over the years